Lower costs and increase customer satisfaction

Touch screen phone set
with customizable format

In the office or on the road: you always need access to your preferred telephony services like directory, call logs and voice mails.

Your phone can be the centre of your daily communication whether it's your deskphone or your mobile.


A phone that displays exactly the information I need.

Conferencing & Collaboration easily managed

Audio, data and conferencing decrease your travel costs: initiate conferences; share any documents instantly with colleagues or customers.

Leverage your email client to receive voice mails & faxes as emails, leading to single interface for your entire communication.

Everyday I have to negociate on the phone
with a number of people at the same time.

Easy employee mobility

Make your staff more contactable with a single number, independent of their location or the device that they are using.

In addition these employees can access their company directory, voice mails and call logs through their mobile phone from wherever they are.


48% of all employees are out of the office at least one day per week.

Easy home working solution

Enjoy full access to your entire business communication environment from home – that's quick and easy.

Take your office anywhere and you'll never miss any information that you need to do your business.

2 days per week – that's the time I'm working from home.
But nevertheless I need to have access to every important piece of information.

Easy Wi-Fi® enablement in the office

Open up your business with office mobility, smart pad device support and savings from running a single voice and data converged network through the deployment of an end-to-end validated voice, data and Wi-Fi® network.

Anytime, anywhere, I want to have non-stop access to my emails
and the customers database, from my office or the meeting room,
without having to search for cables.

Intelligent Call Distribution

Turn every incoming call into a business opportunity!

With a phone or PC-based attendant console, you are able to improve the welcome you give to your customers and direct the callers to the correct person in your company first time.

85% of all customers would never buy the products or services of a company again if they experienced bad service from the employees.
Want to know more? Fill in the form and get the MyIC Mobile coupon now!

Breaking News

  • Award-winning communication solution for Businesses

    3x winner of Best Hybrid solution by Funkschau magazine, one of the largest ICT publications in Europe

  • Award-winning communication solution for Businesses

    Winner of Excellence in Design by IF Funkschau magazine

  • Alcatel-Lucent - your Partner for the Future

    Alcatel-Lucent ranked in MIT's Technology Review as one of the 50 most innovative companies in 2012

  • Award-winning communication solution recommended by Gartner

    Gartner says that SMBs should consider Alcatel-Lucent for its UC solution that is simple, reliable and easy to use.

  • FVC appointed sole training partner of Alcatel-Lucent in the region

    Partners and End Users can now have on site training at all FVC training centers in Middle East and North Africa

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